Reference wording and ratings

A reference should be assessed in context. Isolated words or supposed secret codes do not replace a careful reading of duties, performance and conduct.

Accurate description and consistent assessment

Start with the actual employment history, duties, responsibilities and significant changes. A template should not omit important functions or attribute work that was never performed. The factual description and the performance assessment should be prepared separately before being checked for overall consistency.

Read individual formulations in the context of the whole reference. A disputed rating involves evidence and the applicable burden of proof, not merely a comparison with preferred wording. An interim reference may be relevant to a later assessment, but its effect depends on the circumstances and subsequent developments.

Documents and practical implementation

Useful records include job descriptions, earlier references and reliable performance information. Request specific corrections and, where appropriate, propose a coherent revised text. Review the issuer, date and permitted form as well as the wording. Act promptly because contractual or collective exclusion periods and the effects of delay may matter.

Four practical examples

These illustrative situations highlight the issues to examine. The outcome depends on the agreement and the facts that can be established.

Example 1

A positive sentence conflicts with the summary rating. Resolve the inconsistency across the document.

Example 2

Leadership performance is not mentioned. Check whether the omission misrepresents the role.

Example 3

An employee expects a customary closing formula. Review whether the particular wording is legally owed.

Example 4

A disputed rating relies on anecdotal criticism. Examine reliable evidence and the relevant proof requirements.

Discuss your situation

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Deutsch · Reviewed on 13 November 2026.

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